Effective Date: December 21, 2019
Here at TakeYourProject, we’re very confident that you’re going to love our products and services. That’s because we put a lot of positive energy – even love – into everything we create for you.
"One-Time Payment Products" Refund Policy
All products that incur a one-time payment option, that are offered under the TakeYourProject brand, have a 7 DAY REFUND POLICY. This means that as a customer you have the right to request a 100% complete refund within the first 7 days of your purchase.
"Subscription Products" Refund Policy
All products that incur a recurring or subscription payment option, that are offered under the TakeYourProject brand, have a 7 DAY REFUND POLICY, only on the initial purchase. Any recurring renewal charges are NOT subject to a refund.
You MUST cancel subscription product in the account settings or contact TakeYourProject support before the renewal date to not be charged for an upcoming recurring payment.
How Refunds Work
The refund period starts from the day you purchased the product unless otherwise specified.
How Cancellations Work
To cancel a recurring subscription you need to click to “Cancel” link in the account settings or simply contact [email protected]. Please include the words “Cancel Subscription” and specify the product and purchase email address used. Please allow up to 48 hours for all cancellation requests.
How to Request a Refund
Simply email your refund request to [email protected]. Please include the words “Refund Request” in the subject line of your email to help us get to it quickly.
IMPORTANT REFUND INFORMATION: It may take up to 7 business days for your refund to be credited back to your account.
It would be very helpful to us if you’d also tell us why you’re requesting a refund. But we do take feedback seriously, and it really does help us make better products and improve our sales process. We want every customer to be satisfied! Should you have any questions about our no refund policy, please reach out to [email protected].